Kelly's Concierge Travel Advising Services


Planning a Disney Vacation can be very overwhelming. Kelly's job is to streamline this process to make it as effortless and enjoyable as possible for you and your family. Disney vacations can produce special memories and generational traditions; Kelly appreciates you considering her to be a part of it.

Kelly's passion and expertise allow her to help clients craft the trip of a lifetime. As a Travel Advisor & Planner with Glass Slipper Concierge, Kelly works diligently to advise clients on all aspects of their magical vacations, down to the tiniest details, until their vacation fits them perfectly. Using decades of first-hand travel experience, Kelly designs vacations that create a perfect balance of fun and relaxation. Kelly visits each of the destinations she represents regularly to ensure her recommendations are personally tested and up to date. When she isn't in the parks, on the ships or visiting resorts, Kelly is constantly studying to ensure that she is providing her clients with  the best and most accurate travel tips and recommendations.

Using her knowledge, resources, research and decades of personal experience, Kelly will make sure you are getting the best value for your vacation dollar. Her services include but are not limited to:

  •   Answering all of your questions before, during & after travel

  •  Consulting on which resorts and experiences would be best for your vacation

  • Booking and confirming your complete vacation package, including resort, park tickets, Travel Protection Plan and airport transfers

  • Booking your dining and activity reservations at 6 AM 60 days prior to arrival, utilizing our researched strategies to increase the likelihood of securing in-demand locations

  • Linking your vacation package to your My Disney Experience account and assisting with mandatory Park Pass reservations

  • Arranging any of Disney’s “Enchanting Extras,” which may include private VIP Tours, fireworks dessert viewing parties, specialty cruises, golf, fishing excursions, exclusive dining experiences and much more

  • Helping you learn to expertly navigate Disney's technology platform to make your vacation seamless, including the new Disney Genie and Disney Genie+ programs

  • Monitoring all promotions that may save on the cost of your vacation and applying them retroactively (when available)

  • Arranging any additional items or services you may need, including stroller or equipment rentals, rental cars or private transfers, grocery delivery and more

  • Assisting with any accessibility needs through Disney's DAS program

  • Keeping track of payment and reservation deadlines

  • Designing a fully customized daily itinerary specific to your family, weaving her vast knowledge of crowd levels and touring patterns with your personal interests to create the perfectly curated vacation. This is expertly delivered via the Trip Plans app, a cutting-edge mobile platform that organizes your travel details and communicates updates and changes in real time. From air to hotel to dining reservations and more, your entire itinerary is at your fingertips as you travel.

  • Remaining on-call before, during and after travel to serve as your concierge advisor, providing any last-minute adjustments to your vacation as needed

  • Clearly communicating all COVID-19 related safety precautions for added peace of mind when you travel.

When you retain Kelly to help plan your travel, you're hiring a professional Travel Advisor to ensure that your trip is tailored to your taste, preferences, and budget. You get the benefit of her skill, experience and training, professional relationships, and industry connections. Kelly's $300 Professional Services Fee covers your consultation, research and recommendations, preparation of quotes and itineraries, reserving and booking each element of your trip, securing quotes for comprehensive travel insurance, administration of your booking from deposit to departure, and follow-up post-trip with suppliers (as needed).

Glass Slipper Concierge is a division of Sanborn’s Travel Service, a South Texas icon since 1966. Sanborn’s Travel Service is a proud member of Virtuoso®, a network of the world’s finest travel agencies with knowledgeable advisors who draw upon first-hand experience to craft the perfect vacation for you. Virtuoso affiliated travel advisors have global connections with the best hotels, cruise lines, airlines and tour companies. This means access to exclusive travel offers that you can’t get on your own, along with your best value for the money. Sanborn’s Travel is also a member of CLIA, IATAN, and ASTA.


Glass Slipper Concierge is one of only a handful of agencies in the country to be a Platinum Level Earmarked Agency. This designation is a tribute to our knowledge of Disney vacation products and the value we add for our clients with our expertise in planning magical Disney vacations.